Progen Network keeps small businesses across the North West running. Microsoft 365 set up properly, backups that are checked every night, and a local team that answers when something goes wrong.
Most of our clients have between a handful and fifty staff, and no in-house IT person. We become that person.
Email, Teams, OneDrive and SharePoint set up properly and kept secure, with licences that match what you actually use.
Your files, mailboxes and servers copied off site every night, encrypted, and restored on a schedule so we know they work.
A helpdesk your team can reach by phone or email, for the everyday problems and the business software you rely on.
Laptops, PCs, Wi-Fi and network kit chosen for the job, supplied and set up, and repaired when something fails.
We're based in Manchester. When something needs hands on, we can be with you, not a ticket queue in another time zone.
No jargon and no upselling. We tell you what matters, what it costs and what can wait.
We watch backups, updates and security every day, so most issues are fixed before you notice them.
Email, backups, software and hardware all sit with us. One number to call, whatever the problem.
We look at your Microsoft 365, backups, devices and network, and talk to you about what slows your team down.
You get a short written summary of what we found, what we'd fix first, and a monthly price. No obligation.
We take over the day-to-day: monitoring, backups, updates and a helpdesk your staff can call.
Remote support reaches you anywhere. For on-site work we cover Greater Manchester and the wider North West, including:
Probably not. We work with teams from a few people upwards. If you rely on email, shared files and a handful of laptops, a problem with any of them costs you a working day. That's what we prevent.
Yes. We handle the handover, collect the passwords and documentation, and check your backups and security on day one so nothing falls through the gap.
Microsoft keeps the service running, but deleted emails and files are only kept for a limited time. A separate offsite backup means you can restore anything, from any day, even after it's gone from 365.
No. We're happy to support what you already have. If you need new kit, we'll recommend and supply it, and set it up before it arrives.
We spend an hour or so looking at how your business uses IT, either on site or remotely. You get a written summary afterwards, whether or not you work with us.
Tell us a little about your business and we'll arrange a time that suits you.
